Oterre Julien

While we strive for consistency, slight colour variations (up to 20%) may occur in the final product due to the natural variation in materials, the production process, or lighting conditions.

This is a normal characteristic and not a defect. It reflects the unique qualities of each item and does not affect the quality, performance, or durability of the product.

• Shipping

1. The default option is ready stock, while stocks last.
2. Custom colour/material orders have a lead time of up to 14 working days. Once ready, delivery will be scheduled for the next available working day.
   
   If you have a preferred delivery date, please include it in the remarks section when placing your order. Our dispatch team will contact you one day before delivery to coordinate the details.

• Returns

1. Goods sold are not subject to return or cancellation.
2. No claims will be entertained unless lodged within 3 days of the delivery date.
3. Whilst every effort is made to ensure fabric and colour consistency, slight variations may occur.
4. Disposal or arrangement of existing furniture will not be provided upon delivery unless otherwise stated.

Unlock exclusive member benefits Learn More

Enjoy peace of mind with our 30-day trial— try it out for a full month. If it’s not the right fit for you, we’ll arrange a hassle-free return and refund.

Terms & Conditions:

1. Trial Period:
Begins on the delivery date and ends on the 30th day.

2. Return Process:
* To initiate a return, email enquiry@sommeil.com.sg with a copy of your receipt and a photo of the mattress.
* Returns must be requested before the 30-day trial ends.
* The free trial is only applicable for Oterre mattresses.

3. Return Conditions:
* A $100+GST collection & admin fee applies for each return.
* The mattress must be in its original condition—free from stains, dirt, or bed bugs. If damaged, stained, or infested, the free trial offer is void.

4. Refunds:
Refunds will be processed within 14 working days via the original payment method or platform.

5. Management Discretion:
Oterre reserves the right to reject any return that does not meet the terms and conditions.

Standard warranty of 12 years

1 year warranty for bedframe

Mattress Size

Single: 190cm (L) x 91cm (W) x 20cm (H)

Super single: 190cm (L) x 107cm (W) x 20cm (H)

Queen : 190cm (L) x 152cm (W) x 20cm (H)

King: 190cm (L) x 182cm (W) x 20cm (H)

Bedframe Size

Single: 200cm (L) x 91cm (W)

Super single: 200cm (L) x 107cm (W)

Queen : 200cm (L) x 152cm (W)

King: 200cm (L) x 182cm (W)

𝐌𝐢𝐫𝐫𝐚 - 𝟏𝟑𝟏𝐜𝐦 (𝐇)
𝐍𝐞𝐱𝐢𝐬 - 𝟏𝟐𝟐𝐜𝐦 (𝐇)
𝐙𝐚𝐧𝐨 - 𝟏𝟐𝟐𝐜𝐦 (𝐇)
𝐎𝐰𝐞𝐧 - 𝟏𝟑𝟏𝐜𝐦 (𝐇)
𝐉𝐚𝐲𝐜𝐞 - 𝟏𝟑𝟏𝐜𝐦 (𝐇)
𝐂𝐨𝐬𝐬𝐢𝐞 - 𝟏𝟏𝟔𝐜𝐦 (𝐇)

*Divan (6")
*Metal Leg (6")

- Single/Super Single: FF Pillow x1 & Mattress Protector x1

- Queen/King: FF Pillow x2 & Mattress Protector x1

- SLEEPNIGHT Tencel bed linen (1600 Thread) x1 upon purchase of Oterre membership

Reach out to us, and we'll get back to you as soon as possible.